FAQ

Q:What are the Shoes and the Boots size?

A:Our shoes are all in regular US sizes(our mainly market is USA), you can choose based on your actual fit.

 

Q:If the size I want to order is not in your size range,what can I do?

A:Please no worries, you can contact us and provide your measurements of foot length,foot width.Then we can check and see if we can customize size for you.

 

Q:If I have a wide foot,how can I choose the size?

A:In this situation,we suggest you can provide us your normal US shoe size,foot length and foot width.Then we can help you to choose the right size.

 

Q:What is the foot length measurement?How can I provide it?

A:The measurement of foot length means the length from heel to the longest toe. You can provide it in CM or Inches.

 

Q:What is the foot width measurements?How can I provide it?

A:The measurement of foot width means the widest part of your foot. You can provide it in CM or Inches.

 

Q:Can you make really small size for young kids?

A:We suggest you can provide us the measurements first: foot length, foot width, US shoe size.

Then we have enough information to see if we can customize size for you.

 

Q:I am a female but I want to order a pair of shoes of men version, can you make it?

A:Yes, please provide us your normal US women shoe size and we will make it.Same operation if you are a male and want to order women version shoes.

 

Q:How long will I get the item once I finished the payment?(USA address)

A:We need 10 wokring days for making the shoes and the shipping time to US is 10~15 wokring days.Normally,it will take 20-25 working days to arrive at your end.

 

Q:Can you deliver items to APO address?

A:Sorry, we do not send items to APO address or any other military address.

 

Q:Can you accept Stripe payment?

A:Sorry, we only accept Paypal at this moment.